UK Call Centre

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Have you been searching for a proven team that can provide excellent call-handling services? Then reach out to the experts at Impact Call Centre today! We’re proud to operate the finest UK call centre available and are confident in being able to assist all businesses. Our staff go above and beyond to deliver first-class service to all companies in need of reliable call-handling services. You can depend on us to get you started with quality call-handling as soon as possible, so reach out to us today! 

To start taking advantage of our call centre team today, call us now on 01794 230 230. We will do our best to provide you with all the relevant call centre information before getting you started with our services. Alternatively, email us at [email protected], and we’ll get back to you as soon as possible with the required information. Read on to learn more about the versatile call centre services that we have available for UK clients. 

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The Number One UK Call Centre 

Here at Impact Call Centre, we’re delighted to be the first choice UK call centre for many clients throughout the country. Our staff have built up an excellent reputation over the years by working closely with clients and helping them with their call-handling services. You can expect our team to cater to all of your call-handling needs as they go above and beyond to exceed expectations. It is our aim to ensure that your call-handling tasks are completed with skill and professionalism at all times. 

To make sure that we’re able to deliver first-class call centre services to all clients, we’ve ensured that all of our staff are fully trained with regards to call-handling. Our team have worked with a range of different companies over the years and have succeeded in being able to assist them all. We ensure that our team have the latest training and information concerning call-handling practices so that they can continue to deliver quality services to our clients. Learn more about our UK call centre below. 

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About Our UK Call Centre 

We at Impact Call Centre have established ourselves as the number one call centre for UK businesses. Our staff have plenty of experience concerning a breadth of call-handling services, and as such, are confident in being able to help a range of companies. We have continued to expand our client base over the years and, as a result, have gained an excellent reputation throughout the UK. It is because of our rapid growth and consistent success that clients consider us to be the best UK call centre. 

In the time that we’ve been operating, we’ve continued to expand our range of call-handling services so as to cater to as many clients as possible. Our team are always being trained in new call-handling techniques and technologies so that they can provide the best service possible to all clients. We pride ourselves on versatility, which is why we’re always looking to broaden our selection of call-handling services. We’re confident in having suitable call-handling solutions for all clients. 

Our UK Call Centre Services 

Handling calls for organisations of any size can be challenging and often take up valuable time that could be spent on other tasks. One such essential task is making outbound calls to customers, whether they be for sales or otherwise. Our staff can get through your call list and reach out to the customers that you need to speak with. You can depend on our team to relay all the relevant information as they ensure that your company is portrayed in the correct light. 

We also realise clients could be receiving a lot of inbound calls, whether they be regarding complaints, product enquires, or other customer service-related issues. Our team understands that it’s vital for all of your clients to be treated in the correct way so that they can get what they need out of your business. Our team members always conduct themselves in a friendly and professional manner regardless of the issue at hand. 

We’re always looking to expand our call services further so as to cater to the needs of more clients. If you’d like to learn more about the specific services that we offer, don’t hesitate to reach out to a member of our UK call centre team. We’ll introduce you to the range of call-handling services that we offer in more detail and ensure that you’re getting what you need out of our staff. 

24 Hour Call Centre Services 

We understand that some companies have an ongoing commitment to their clients, with some businesses needing to be available 24/7. This is often the case for technical support companies that need to be available to assist clients whenever it is required. Obviously, it can be very challenging for your team to handle calls at all hours of the day in-house. If your company has a 24-hour commitment to customers, then you can depend on our call centre team to carry the load. 

Whenever your customers need to reach out regarding your services, you can expect our team to be available to provide excellent services. Similarly, we are available at all times for our clients so that we can deal with any urgent issues that they have concerning our call-handling services. The flexibility that we offer is one of the main reasons that clients continue to choose us as their go-to UK call centre. Reach out to us at any time to learn more about the 24/7 availability that we offer to clients. 

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24/7 support
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Extend operational hours. We’re there for your customers when they need you most, 24 hours a day, 7 days a week.

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Improve the Customer
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Multi-channel solutions that are easily scalable. Benefit from the latest tech without the investment.

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Reduce
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Free up resources to focus on growth. Only pay for the exact amount of productive staff time used.

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Utilise specialist skills and gain from up-to-date staff training programmes for continuous improvement.

Why Choose Our UK Call Centre? 

We at Impact Call Centre have been operating for many years, and over time, have built up an excellent reputation. Our staff have worked with many different clients over the years and have managed to deliver first-class call-handling services to them all. It is because of the consistently excellent services that we offer, that clients continue to choose us for call-handling work. Our long and impressive history of success is why we remain the first-choice call-handling team for UK businesses. 

We understand how important it is for clients to know that they’re dealing with a reliable UK call centre. After all, you’ll want to ensure that your customers are speaking with professionals. It is for this reason that we’re proud to boast that we’re fully endorsed by the Information Commissioner’s Office and the Institute of Customer Service. Recognition from these esteemed industry bodies proves that we’re a trustworthy team to hire for quality call-handling services. 

We put quality customer service above all else. It is our aim to make sure that all customers are left wholly satisfied with our call-handling work. You can depend on our team to go the extra mile at every opportunity as they 

Contact Us 

So, would you like to take advantage of the best UK call centre available to businesses? Then reach out to the experts at Impact Call Centre today! Our friendly team will be more than willing to discuss our call centre services at length, so don’t hesitate to get in touch if you have any specific queries. We will do our best to answer your questions in full and provide you with all the required information. You can depend on our staff to help you get started with the most useful call centre services for your team. 

If you’d like to speak with a member of our friendly team directly, you can do so by giving us a call on 01794 230 230. Here, we’ll go through all your queries thoroughly and provide you with immediate answers. Alternatively, if you don’t have the time to chat, you can reach us via email at [email protected] or fill out our online contact form. Whatever contact method you choose, you can rely on our call centre team to be clear and helpful at all times. 

Contact Us

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Impact House Unit 7, Romsey Industrial Estate,
Greatbridge Road,
Romsey, Hampshire SO51 0HR
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