Telesales Outsourcing Companies
If you’re looking to get in touch with one of the UK’s top telesales outsourcing companies, look no further than Impact Call Centre. As a reputable 24-hour sales call centre, we’re always on hand to assist your customers when they need us most. From taking and revising orders to handling customer queries, complaints, and feedback, we offer an affordable yet bespoke service. To find out more, call our team today on +44 1794 230 230.
The Number One Telesales Outsourcing Specialists
At Impact Call Centre, we understand all too well that customers expect a top-tier service whenever they enter into a transaction with a company. Much of this service involves interactions that take place over the phone, and this can cover a wide range of bases. A mishandled call or long times spent on hold can quickly sour a customer’s opinion of a service, and they may go elsewhere. We’re one of the top telesales outsourcing companies, providing proactive services that keep our clients’ customers happy.
As well as securing new sales opportunities, our service also helps to retain existing customers, promote loyalty, and help your client base to grow. Our goal is to help your business develop, so we strive to exceed your sales targets. We’re also not afraid to be measured on this, and ensure that our agents are kept up-to-date with their training so that they remain familiar with your products and services. It’s for this reason that our telesales outsourcing service comes so highly recommended.
Would you like to find out more? Then give Impact Call Centre a call or keep reading.
Proud to be One of the Top Telesales Outsourcing Companies
The key to any business’ success is to build strong, long-lasting relationships. At Impact Call Centre, we help to facilitate this outcome. Our 24-hour service is built around a customer-centric approach in which we always put your customers’ needs first. We can handle outsourced inbound and outbound sales calls, and our team can easily supplement your in-house sales team. Or, if you don’t have a sales team, you can turn this process entirely over to our telesales outsourcing specialists.
And, of course, when handling sales calls which typically involve financial transactions, you need to be sure that all the necessary steps are being taken to protect your customers. As one of the top telesales outsourcing companies, we are completely GDPR compliant. We’re also PCI DSS Level 1 certified, and so are cleared to handle and process payments through our secure system.
As for our services, those offered by Impact Call Centre are among the most comprehensive to be found anywhere, making ours the telesales outsourcing service to go for. Services include:
- Boosting Revenue
- Media Response Sales
- Maximising Conversions
- Continuity Programmes
- Bookings and Reservations
And we’re always looking for ways to make your customers’ journey a memorable one. From generating interest to handling a purchase, overseeing delivery, and retaining customer loyalty; we pull out all the stops to deliver impeccable results.
Why Choose Our Telesales Outsourcing Service?
Here at Impact Call Centre, we take a very unique approach to the way in which we assist our clients. At all levels of the business, we ensure that our employees are happy and productive. Happy employees are more likely to remain with a company long-term, and more like to work hard for our clients. Our employees remain with us on average for around 2-4 years, which is higher than other telesales outsourcing companies.
To ensure that we succeed, we follow a strict onboarding process and go the extra mile to learn our clients’ businesses and processes. When your customers phone up and speak to us, they’ll be convinced that they’re speaking directly with a member of your team. It’s this highly adaptive approach that sets our telesales outsourcing specialists apart from other professionals in this industry.
And always we’re taking steps to improve our service by building long-lasting partnerships and measuring our own performance in line with our goals.