Outsourced Telesales Company
Are you in the market for a call handling team that’s committed to taking care of the interests of businesses large and small? Perhaps you’re struggling to manage your calls or grow your business the way you’d like to. Here at Impact Call Centre, we’re an outsourced telesales company with a proud reputation to uphold. Whatever your requirements, rest assured that we’ll tailor a service that’s in line with your requirements and budget. To find out more, call us on +44 1794 230 230.
Your Go-To for Competitively Priced Bespoke Outsourced Telesales Services
When it comes to ensuring the satisfaction of your customers, it’s important to make certain that they can always reach you whenever they need to. By having an outsourced telesales company at your disposal, you can look after your customers, even when your own phone lines are busy. Our team are available 24/7 and provide a service that’s GDPR compliant.
What’s more, is that if you need us to handle secure payments over the phone, we can do this too as our team are also PCI DSS Level 1 certified. Providing full, seamless integration and complete familiarity of your business, your customers will think they’re conversing with your own team. Complete customer satisfaction and retention are within your grasp. Read on to find out more about our outsourced telesales call handling service.
Discover What Our Outsourced Telesales Company Can Do for You
Through innovation and continued investment, we seek to provide our clients with the means to engage with their customers in a meaningful and effective manner. Perhaps you’d like us to handle inbound or outbound sales calls or both. Whatever the case may be, know that we’re driven to exceed your sales targets. Our team receive the necessary tools and training, ensuring that they are familiar with your products and services, so they can help resolve any customer query.
Our outsourced telesales services are designed to help any business grow, and we’re happy to be measured on their success. Every package that we provide is tailored accordingly and includes a range of services, such as:
- Customer Care
- Customer Support
- Delivery and Tracking
- Order Taking and Telesales Calls
- Secure Payment Processing
- Warranties and Claims
Only members of our skilled team ever interact with your customers; we never use any automation. This is because customers typically have a far more positive experience when interacting with another human being. So, when a customer is put through to our outsourced telesales company, human interaction is what they’ll be assured of.
Working Hard to Achieve Success
From our efficient on-boarding processes and training methods to our market-leading procedures, performance monitoring, and drive to innovate; we’re at the top of our game. No other outsourced telesales call handling company can hope to match what we offer. In light of the ever-growing review-driven era and the age of social media, we provide practical solutions to ensure your business always puts its best foot forward.
Above all else, we strive to forge long-term, productive partnerships that help us build on success, year after year. Our service is continually evolving, and we always welcome feedback to help us make it even better. If you’d like to start your journey towards a brighter future, call Impact Call Centre today on +44 1794 230 230 and speak to someone at our outsourced telesales company.
Why Should You Choose Our Outbound Telesales Call Handling Professionals?
When it comes to providing the best possible customer experience, Impact Call Centre is the outbound telesales company to call. We’re driven to succeed on behalf of our customers, helping to build their customer base while we secure customer loyalty. We evolve and adapt, ensuring that whatever our clients need to succeed in a demanding industry, we’re able to provide it.
Any negative customer experience can be hugely brand-damaging, especially in the age of social media. It only takes a few choice comments to spiral into something more, and you could find yourself losing the trust of your customers, and even prospective customers entirely. At Impact Call Centre, we provide outsourced telesales services that help to avoid this eventuality.
All you need to do is get in touch to find out more!