+44 1794 230 230 sales@impactcallcentre.co.uk

Customer Service Outsourcing Companies

Have you been searching for a professional company that can handle calls to clients competently? Then you need to get in touch with Impact Call Centre, a team who are a cut above similar customer service outsourcing companies. We’re always available to discuss our services in more detail, so call us on +44 1794 230 230 or email sales@impactcallcentre.co.uk, and we’ll get back to you promptly.

Your First Choice Team for Customer Call Handling

Here at Impact Call Centre, we’re delighted to be one of the best customer service outsourcing companies available. Our team deliver tailored service to all clients to ensure that all their needs are met and that they are left wholly satisfied. Continue reading to learn more about the call handling services we offer and find out why our team are so highly sought after.

We have continued to improve our services over time and are now considered to be one of the best outsourced call centres available. All of our staff are fully trained with regards to customer service and are confident in their ability to meet the needs of all clients. Thanks to our years of proven success, we’re considered to be the best firm to approach regarding outsourced customer service calls.

One of the Best Customer Service Outsourcing Companies

One of the most challenging aspects of running a business is the frequent handling of customer calls. To ensure that your company maintains a high level of service and is still able to handle other daily tasks sufficiently, it is recommended to hire an outsourced call centre. It is for this reason that many consider us at Impact Call Centre to be the first choice company for customer call handling.

Our team are available 24/7, so you can reach out to us anytime your business is in need. We will consult with you thoroughly to establish your needs so that we can converse with your customers correctly. Our team will quickly pass on any crucial information to ensure that you’re kept in the loop. This high level of service is why we’re considered to be one of the best local customer service outsourcing companies.

Outsourced Customer Service CallsAs well as being available for outsourced customer service calls, our team can also carry out a range of other functions, including:

  • Boosting Sales
  • Inbound Customer Service
  • Order Management
  • Social Media Support
  • And More!

We realise that there are many reasons why companies may require the services of an outsourced call centre. So as to cater to as many clients as possible, we’ve continued to expand the range of services we offer. Regardless of what call handling work you need to be carried out, our staff will deliver the same high level of service every time. The flexibility of our team is what makes us one of the best customer service outsourcing companies available.

Why Choose Us for Outsourced Customer Service Calls?

At Impact Call Centre, we want clients to know that they are dealing with a proven company that is recognised throughout the industry. As such, we’re proud to boast that both the Information Commissioner’s Office and The Institute of Customer Service accredit us. Endorsements such as these make us one of the most reliable customer service outsourcing companies.

Nothing is more important to us than the satisfaction of our clients, which is why we go above and beyond at every opportunity to deliver first-class service. We’re always clear, courteous, and friendly towards customers, as well as available to go through any queries they have in more detail. This consistently excellent service is what makes us the best company for customer call handling.

Contact Us

So if you’d like to take advantage of one of the best customer service outsourcing companies available, contact us at Impact Call Centre today. If you have any further questions, don’t hesitate to reach out to our team by calling +44 1794 230 230, where they’ll be more than happy to help. Alternatively, email us at sales@impactcallcentre.co.uk, we’ll get back to you as soon as possible with the required information.