+44 1794 230 230 sales@impactcallcentre.co.uk

Coronavirus Call Centre Support

Has the current Covid-19 pandemic left your company struggling to cope with an influx of calls? Are you panicking about not being able to maintain sales to a capacity that’ll keep your company afloat? Here at Impact Call Centre, we’re here to help. We provide coronavirus call centre support that offers an invaluable lifeline in this time of crisis. We can get you set up quickly and thanks to our streamlined and highly efficient service, you can depend on us to keep things running smoothly. To discuss your requirements further, call us on 01794 230 230.

Enlist Pandemic Call Centre Support from Impact Call Centre

At the end of last year, a new global threat emerged, and months later, it continues to maintain a stranglehold on societies across the globe. With many businesses and individuals living in times of uncertainty, it’s now more important than ever to try and maintain some semblance of continuity. Coronavirus call centre support, provided by Impact Call Centre, can offer such continuity as well as some reassurance.

Our Covid-19 call centre support service is available to businesses that need a helping hand. Perhaps your team has been furloughed or are quarantined. If the nature of the virus has made it virtually impossible to field a call handling team, let us shoulder some of the burdens. All our call handlers are currently working from home. Rest assured, however, that they all have access to the various technologies that make our service top-notch. And we continue to honour all GDPR compliance as well as the requirements of our PCI DSS Level 1 certification.

So, whether we’re making sales calls on your behalf, helping with customer transactions or handling product or service queries, you can expect us to have everything covered. Our coronavirus call centre support service is an important lifeline in these trying times. If you feel you could benefit but would like to learn more, keep reading or give us a call.

Our Covid-19 Call Centre Support Provision

In late March, the Government in the UK declared a full lockdown to help flatten the curve and slow the rate of infection. As of now, members of the public who aren’t known to be infected may only leave their house for the following reasons: Outsource Telemarketing Sales
  • Shopping for Essential Items
  • Exercise (Once Per Day)
  • To Seek Medical Help
  • To Care/ Shop for Vulnerable Relatives/ Neighbours
  • Travelling to Work (Only if Absolutely Necessary)
Because of these restrictions, many companies are now unable to operate at a normal level, seriously impacting their ability to survive. Fortunately, our coronavirus call centre support service can help with much of this, maintaining operations even when companies are operating at a fraction of their capacity. We’re equipped to handle both inbound and outbound sales. Our pandemic call centre support service ranges from advising concerned customers to dealing with sales requests and other transactions. Thanks to our multi-faceted support provision, we can facilitate each and every aspect of your operations, ensuring everything continues to run smoothly. For more information concerning our coronavirus call centre support service, call Impact Call Centre today to speak to a member of our friendly team.

Why Choose Our Coronavirus Call Centre Support Team?

Covid-19 has had a massive impact on societies around the globe. Such disruption on this scale hasn’t been seen since WWII. Wherever possible, it’s important to try and maintain some semblance of normal life. At Impact Call Centre, our pandemic call centre support team are available 24-hours a day, seven days a week to assist companies, regardless of their industry or requirements. The ability to take calls during this time is a top priority, and so our service is invaluable now more than ever.

We only employ dedicated call operators with a genuine enthusiasm for delivering great customer service. Our handlers are all highly trained in phone etiquette and customer interaction, ensuring a positive outcome every single time. With more than 200 trained staff, our Covid-19 call centre support team are more than capable of handling and making a large number of calls.

And thanks to the seamless integration of our service, you’ll always be kept in the loop. Also, your customers will feel like they are conversing with a member of your team. For a service carried out by a team knowledgeable of your products, service, and company, look no further than Impact Call Centre.

Contact Us

To find out more about our coronavirus call centre support service, contact Impact Call Centre today on 01794 230 230.