+44 1794 230 230 sales@impactcallcentre.co.uk

Call Centre Outsourcing Companies UK

Are you searching for the best call centre outsourcing companies? UK-based businesses should take full advantage of the services offered by Impact Call Centre. We boast a team of highly trained call agents that will get to know your company inside and out. Our team will help connect you with customers, both new and loyal. For more information about what we can do for you, give us a call on 01794 230 230.

We Top the List of the Best UK Call Centre Outsourcing Companies

Thriving businesses do not always have the time to answer customer queries or make sales calls. However, when this happens you are risking losing customers. If they are unable to reach you, they may consider taking their business elsewhere. One option is to hire and train a team of employees, but to save you time and money, enlist us, one of the best call centre outsourcing companies in the UK.

We boast a wide range of services, but one of our key features is that we are entirely flexible. Our operators can be available 24 hours a day, 7 days a week, providing an all-round service to customers. As one of the best call centre outsourcing companies, UK clients can expect telesales and customer services, both inbound and outbound.

When it comes to sales, it is imperative that we know the ins and outs of your products and services. We are not simply here to take orders; we promote your business and inform customers of how you can benefit them. As one of the most established UK call centre outsourcing companies, we work hard to improving revenue and profits.

The second strand of our business is customer service. We want all of your customers to feel that they will get their queries answered any time they call. Our dedicated team can solve all manner of problems, adopting the ethos ‘one call resolution’. This is what makes us one of the best call centre outsourcing companies in the UK.

Our Sectors

It is important for call centre outsourcing companies, UK clients, to cover a wide range of sectors. Here at Impact Call Centre, we tailor every single service to your requirements. We know that businesses differ greatly across various sectors, so we are more than happy to adapt to your specifications. Some of the many industries we cater for are as follows:

 

  • RetailUK Call Centre Outsourcing
  • Transportation
  • Healthcare
  • Travel
  • Events
  • B2B, Charities and More!

 

As well as the list above, we are one of the UK call centre outsourcing companies that work with the public services. So, if your organisation is in education or civil service, then our team are on hand to help.

Keep in mind that we are PCI DSS Level 1 certified, which means that we have the authority to take payments. The process is controlled and managed, so you can rest assured knowing that it is safe for your customers. This process is among our extensive list of services, making us one of the most trusted call centre outsourcing companies in the UK.

Why We Are One of the Best Call Centre Outsourcing Companies, UK Clients

Impact Call Centre is widely regarded as one of the most trusted and reliable call centre outsourcing companies. UK-based clients should know that we have more than 200 members of staff, all of whom are highly skilled and trained. We provide a bespoke approach to telesales and customer services, ensuring that our clients get exactly what they need. 

What makes us stand out above other call centre outsourcing companies, UK clients, is that we provide 24 hour support lines and multi-channel solutions. We also make sure that all of our staff are up-to-date with your practices, products and services. What’s more, we will save you money on training in-house staff.

Contact Us

For more information about what we can offer as one of the best call centre outsourcing companies, UK clients should give us a call on 01794 230 230. Alternatively, send an email to sales@impactcallcentre.co.uk.