+44 1794 230 230 sales@impactcallcentre.co.uk

Call Centre for Local Council Support

Have you been searching for a team of call-handling experts to help lighten the burden on your staff? Then you must reach out to Impact Call Centre today! We’re proud to be the first choice call centre for local council support, so don’t hesitate to contact us if we can help in your constituency. Call us now on +44 1794 230 230 or email sales@impactcallcentre.co.uk for more information.

The Best Team for Local Council Call-Handling

Here at Impact Call Centre, we’re delighted to offer support services for local councils. Our team of call-handlers will be able to take any incoming calls to your offices and also make outbound calls to any relevant parties. Read on to learn more about our vast array of useful services and discover why we’re the go-to call centre for local council support.

In the time that we’ve been operating, we’ve only continued to improve our impressive range of services. All of our staff have been fully trained to deal with calls of all types, so they’re confident in being able to handle work for any company. Thanks to our versatility, and our long history of success, we’ve become the first choice call centre for local council call-handling.

The Number One Call Centre for Local Council Support

Running council buildings is challenging at the best of times, so it’s often difficult to handle all of the incoming and outgoing calls. In these situations, it’s ideal to have a team of professional call-handlers available to help manage the workload and take the burden off of your staff. It is because of this need for assistance that we at Impact Call Centre are such a popular choice for local council call-handling.

Our team have all been fully trained with regards to handling calls from both council associates and the general public, so they’ll assist anyone who is in contact. We are also able to make any important outbound calls for your staff and can pass on any vital information to those that require it. Our ability to handle all types of calls is what makes us the ideal call centre for local council support.

To ensure that our staff are able to handle your call correctly, they should be given all the relevant information from your council. With this at hand, they’ll be able to organise key tasks and know which call to give priority to. Rest assured that while our team will handle much of the work alone, they will always pass on crucial information when necessary so that you are kept in the loop. Our independent approach makes us the ideal company to hire for call-handling services.

Call-Handling ServicesAs well as being a call centre for local council supports, we can also handle a variety of different customer-related tasks for clients, including:

  • Sales calls
  • Handling customer service enquires
  • Social media support
  • Fulfilment services
  • And more!

Why Choose Us for Call-Handling Services?

At Impact Call Centre, we realise how important it is to know that you’re dealing with proven professionals when hiring a team for call-handling work. As such, we’re proud to boast that both the Information Commissioner’s Office and the Institute of Customer Service both fully accredit our company. Endorsement such as these, from such well-respected industry bodies, prove that we’re a reliable call centre for local council support.

Client satisfaction has always been our top priority, so we aim to go above and beyond whenever possible, to fulfil the needs of customers. This approach means that our team are always available to discuss our services in detail if required and will do their best to answer any questions you have. Our ongoing commitment to our clients is what makes us the number one team for reliable call-handling services.

Contact Us

So, if you’d like to learn more about our call centre for local council support, don’t hesitate to get in touch with us at Impact Call Centre today. Our team are always willing to discuss our call-handling work at length, so reach out to us over the phone now via +44 1794 230 230. Alternatively, email any queries to sales@impactcallcentre.co.uk, and we’ll be sure to reply with the required information as soon as possible.