Employing over 200 staff, Impact Call Centre Ltd is an established and highly successful outsourced BPO call centre business providing outstanding solutions for companies that require our inbound and outbound sales expertise and those needing customer support. To achieve excellence we believe in world class service every step of the way and that everyone has an equal part to play.
Our Aim and Values
To provide a world class service to everyone who touches our business.
Having the right attitude is at the heart of everything we do
Positive | Friendly | Can-do | Be the best |
Caring | Ownership
Professionally representing our clients
Strong partnership | World class service | Committed | Continued improvement | Integrity | Responsibility and ownership
Our greatest asset in which we are proud to invest
Be open, honest and approachable | Encourage personal success | Invest in development | Recognise and reward | Everyone has an equal part to play | Provide a positive environment
Always walking in the shoes of the customer
World class service | Respectful | Right first time |
Customer centric | Ownership